Return and Refund Policy
Last updated: October 22, 2024
Thank you for shopping at SoftanvKart.
If you are not completely satisfied with your purchase, we encourage you to review our return and refund policy.
The following terms apply to any products you purchase from us.
Interpretation and Definitions
Interpretation
The words with capitalized initial letters have meanings defined under the following conditions. The definitions provided below will have the same meaning regardless of whether they appear in singular or plural form.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to SoftanvKart.
- Goods refer to the items offered for sale on our service.
- Orders mean a request by you to purchase Goods from us.
- Service refers to the website.
- Website refers to SoftanvKart, accessible from https://softanvkart.com.
- You means the individual accessing or using the Service or the company or legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Due to the digital nature of our products, once they are installed and activated on your device, orders cannot be canceled.
Conditions for Returns
The following Goods cannot be returned:
- Goods made to your specifications or clearly personalized.
- Goods that are not suitable for return due to their nature, deteriorate rapidly, or have exceeded their expiration date.
- Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- Goods that have been inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods purchased on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to us. You should send the Goods to the following address:
Due to the digital nature of our products, once installed and activated, they are not eligible for refund.
We cannot be held responsible for Goods that are damaged or lost during return shipment. Therefore, we recommend using an insured and trackable mail service. We cannot issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be mailed to you.
If the Goods were not marked as a gift when purchased, or if the gift giver had the Order shipped to themselves to give to you later, we will issue the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: info@softanvkart.com
- By visiting this page on our website: softanvkart.com